All Systems Operational

Uptime over the past 90 days. View historical uptime.
Engagement: Airship Operational
90 days ago
99.98 % uptime
Today
Engagement: Web Viewer & Devices Operational
90 days ago
99.98 % uptime
Today
Engagement: Asset Processing Operational
90 days ago
99.92 % uptime
Today
Engagement: Value Platform Operational
90 days ago
99.5 % uptime
Today
Intelligence (formerly InsightSquared) Operational
90 days ago
99.58 % uptime
Today
Coach (formerly ExecVision) Operational
90 days ago
95.74 % uptime
Today
Dooly Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Partial outage for Global User Management
Resolved - Insights 2.0 / Intelligence full recovered and operating normally
Jan 14, 15:21 CST
Monitoring - A fix has been applied and system should be coming back online. Access to Insights 2.0 and Intelligence via Global User Management should start working for everyone shortly. We will be monitoring for the next day. The data in the integrations may be out of sync - we are going to be re-syncing to fix any out of sync issues - this could take several hours.
Jan 13, 16:06 CST
Update - We have identified the issue and are working on a fix. The user impact is as follows. If a user is able to login into Engagement, Insights 2.0 may no longer be an option in the navigation for Engagement. If accessing the Global User Management landing page, selecting Intelligence option may hang indefinitely. The fix we are working on should address both of these impacts.
Jan 13, 11:22 CST
Identified - We've identified the issue. We're investigating the root cause and how to resolve, and will provide an update soon.
Jan 13, 09:42 CST
Investigating - Some Global User Management features are unavailable. We are investigating.
Jan 13, 09:17 CST
Office Processing Delayed
Resolved - We think the impact from the issue is over.
Jan 14, 06:45 CST
Identified - Office processing is currently delayed and we are working on resolving the issue.
Jan 14, 03:22 CST
Jan 13, 2026
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Classic Insights is not Loading
Resolved - We identified and have resolved the issue.
Jan 8, 12:20 CST
Investigating - Classic insights is not loading. We are investigating.
Jan 8, 12:04 CST
Elevated API Errors
Resolved - We think the impact from the issue is over.
Jan 8, 09:38 CST
Update - We believe we have identified the issue and applied a fix. We are continuing to monitor the fix.
Jan 7, 11:30 CST
Monitoring - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jan 7, 09:59 CST
Identified - We believe we have identified the issue and have taken action. We are now monitoring to make sure things are working. We will continue to monitor over next 12-24 hours to make sure things are going back to normal.
Jan 6, 18:41 CST
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jan 6, 16:48 CST
Jan 7, 2026
Jan 6, 2026
Jan 5, 2026

No incidents reported.

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