AWS outage is causing processing delays

Incident Report for Mediafly

Resolved

We have cleared our processing backlog and believe everything is running smoothly again.
Posted Oct 21, 2025 - 03:55 CDT

Update

Asset processing has returned to functional, but we are monitoring it. Additionally, we are working to process the backlog of assets and will provide an update when that is finished.

Coach Recording Bot is once again functional, but we are monitoring it with our partner.
Posted Oct 20, 2025 - 15:56 CDT

Update

Asset processing is currently delayed due to an outage with our cloud provider AWS.

Coach Recording Bot is currently non-functional due to an outage with AWS.
Posted Oct 20, 2025 - 10:52 CDT

Monitoring

Asset processing is currently delayed due to an outage with our cloud provider AWS. We are monitoring the situation.
Posted Oct 20, 2025 - 03:17 CDT
This incident affected: Engagement: Asset Processing and Coach (formerly ExecVision).