Delayed Document Processing

Incident Report for Mediafly

Resolved

This incident has been resolved.

Posted Apr 11, 2024 - 17:06 CDT

Monitoring

We have identified the source of the problem and implemented a work around. Documents are starting to complete and we are monitoring the situation.

Posted Apr 11, 2024 - 16:44 CDT

Update

We are continuing to investigate this issue.

Posted Apr 11, 2024 - 14:47 CDT

Investigating

Document processing is currently delayed due to a large backlog of files. We are looking into the issue.

Posted Apr 11, 2024 - 14:10 CDT

This incident affected: Engagement: Asset Processing.