Permission issues

Incident Report for Mediafly

Resolved

This incident has been resolved.

Posted Nov 14, 2024 - 12:27 CST

Monitoring

A fix has been deployed and we monitoring the situation.

Posted Nov 14, 2024 - 11:38 CST

Update

We are continuing to investigate this issue.

Posted Nov 14, 2024 - 09:10 CST

Update

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Posted Nov 14, 2024 - 09:07 CST

Update

We are continuing to investigate this issue.

Posted Nov 14, 2024 - 07:47 CST

Investigating

We are seeing issues authenticating SFDC and Value, potentially related permission issues in the engagement system and we are investigating.

Posted Nov 14, 2024 - 07:40 CST

This incident affected: Engagement: Web Viewer & Devices and Engagement: Value Platform.