Coach recording bot calls not properly processing

Incident Report for Mediafly

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 15:35 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 14:29 CDT

Investigating

Currently, the Coach recording bot is recording calls, but failing to process them into the application. We are investigating the issue.
Posted Jul 02, 2025 - 12:14 CDT
This incident affected: Coach (formerly ExecVision).
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