Our second deploy appears to have resolved the issue and logins are now working correctly. We'll continue monitoring.
Posted Feb 17, 2025 - 11:10 CST
Update
We've identified why the first release did not fix the issue and are deploying a follow-up now.
Posted Feb 17, 2025 - 10:49 CST
Update
The initial fix didn't fully resolve the issue. We're investigating why this wasn't successful and preparing a follow-up release.
Posted Feb 17, 2025 - 10:33 CST
Identified
We've identified the issue and we're currently deploying a fix.
Posted Feb 17, 2025 - 09:29 CST
Investigating
Our team is currently investigating an issue affecting login to the Value platform's admin portal. Users are experiencing an error message when trying to log in.
Posted Feb 17, 2025 - 09:11 CST
This incident affected: Engagement: Value Platform.